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Developmental Transactional Analysis (DTA) Faculty

Professor Julie Hay

Professor Julie Hay has over 40 years managerial, consultancy, teaching and coaching experience across the public and private sectors, and has been working internationally for much of that time. She is internationally accredited as a Teaching & Supervising Transactional Analyst specialising in Organisational and Educational applications and internationally licensed as an NLP Trainer. She is a past president of both the European and the International TA associations. Having introduced the concept of development TA (DTA) to distinguish it from psychotherapeutic applications, she founded the Institute for Developmental TA, affiliated to the European TA Association, and the International Centre for DTA which operates a range of DTA qualifications.

Julie is the Academic Dean and Programme Director for the PG and MSc in DTA run in association with PDF and Middlesex University. She is a prolific author (see for details and downloads) and is Editor of the peer-reviewed International Journal of Transactional Analysis Research (

Julie has a PG Diploma in Management Studies, an MPhil for research into the characteristics of effective managers. In recent years she has trained as a psychotherapist and has specialised in working in high security prisons with violent male offenders. She is a Chartered Fellow CIPD, Chartered Manager CMI, Accredited European Counsellor, MBACP (Accred) and Registered Psychotherapist UKCP.

Lynda Tongue

Lynda specialises in the areas of individual and organisational development. She has been
consulting with all levels of management and staff, across public and private sectors, since 1991. She believes that the skills and talents of many people lie untapped and finds enormous satisfaction in working with individuals to unlock their true potential. Lynda is a BA (Hons) graduate, and holds a Diploma in Training Management.

She is a Fellow of the Chartered Institute of Personnel and Development and Chairperson of the Training Standards Committee of the Institute of Developmental Transactional Analysis. Lynda is a Teaching and Supervising Transactional Analyst (Organisational) and runs a TA training academy in southwest England. As well as running programmes in the UK, she has enjoyed delivering TA workshops in the Ukraine, Russia, Romania, Poland and Turkey, plus Prague and Nashville, USA.

Anne Tucker

Based in New Zealand, Anne provides training and coaching to individuals, professionals and work groups who want skills and knowledge to work more effectively with others. She enjoys the depth as well as the simplicity of concepts of TA to understand the complexities of human interactions and the dynamics of relationships. Anne is a Teaching & and Supervising Transactional Analyst (Organisational) and has provided TA training in Croatia and the Ukraine in addition to her ongoing programmes in New Zealand.

Anne is qualified as a Comprehensive Nurse and her early career was in occupational health, including work with the New Zealand Alcohol Advisory Council to assist businesses in setting up support systems to tackle deteriorating work performance. In 1991 she founded Stratos Ltd and, by the time she sold the business in 2006, she was managing over 200 counsellors and consultants engaged in the provision of employee assistance programs, conflict resolution, critical incident management and health & resilience services to public and private organisations across Australasia.

Madeline Laugeri

Based in Switzerland, Madeleine was originally a European Language Training Manager for an international IT company and discovered the impact of dialogue on organizational performance. Since then her activity has been devoted to helping individuals and groups adjust their communications for optimum comfort and success. She is a Teaching and Supervising Transactional Analyst (Organisational).

Her activities in Switzerland, England, the Eastern countries, Greece and the Middle East, involve developing seminars for companies and universities, training and coaching individuals and groups to promote and develop proactive professional collaboration. She developed The Emerging Change, an OD tool which she trains in her own TA school in Nyon, Switzerland, at the Swiss Western University in a MAS Programme (Master of Advanced Studies) called Human Systems Engineering and at the Goethe Management Institute of Frankfurt University in Post Graduate programs.

Sandra Wilson

Sandra is an organisation development specialist with 30 years successful consultancy experience in working with large organisations. Specialising in the systemic introduction of coaching, coach training, leadership and team development, she works with individuals and teams to promote change, increase competence and improve performance in the workplace. She has a wide and diverse client base in both the public and private sectors and she works both nationally and internationally.

Sandra trained in systems-psychodynamic group relations, has conducted systematic study of applied group technique, and understands individual and group process which adds to her strength as a teacher and facilitator. Sandra is a Teaching and Supervising Transactional Analyst (Organisational) and Director of The International Centre for Business Coaching. She holds MProf (Coaching), MA (Psych); BA (Psych) and is an ICF (International Coach Federation) Master Certified Coach.

Dr Bogdan Serbanescu

Based in Romania, Bogdan Serbanescu has over 30 years' experience of working in organizations, including governmental (as UNESCO expert and Parliamentary counsellor) and multinationals (as training coordinator for Erste Bank- Romania).

This practical experience combines with Doctor's degree in sciences of education, Master's degree in conflict mediation, and, postgraduate qualifications from UNESCO Paris in educational management. Bogdan is currently completing his training as a Teaching and Supervising Transactional Analyst (Organisational); he is also an ICF Certified Coach.

He combines coaching and consulting elements from TA, NLP, organizational behaviour, management theory, information theory, and communication theory, and believes that organisations differ less by what they offer but more in the way they provide what they have to offer. He is convinced that efficient and effective operation of any organization is a function of individual development growth and transformation, of the way employees relate - both horizontally and vertically - between themselves and with clients / customers.

For the last 4 years, Bogdan has run Mentis Professional, providing training, coaching and consultancy to individuals. He leads a TA group in Bucharest and also trains in Ukraine, Poland and Turkey.

Bill Heasman

Bill Heasman's early career was in management and social work. He qualified as a Social Worker in 1978. Twenty years ago, to develop new skills, he began working as a trainer, first of social care workers and then of managers in the public sector. Bill is currently completing his training as a Teaching and Supervising Transactional Analyst (Organisational). Working in a Public Sector organisation, Bill leads a team of Leadership and Management trainers. He continues to practice Organisational and Management Development and his recent experience has included the following:

  • implementing competence based appraisal schemes;
  • developing policies to promote fairness and diversity in the workplace;
  • running leaderships and management courses both as one-off events and as part of a qualification programme;
  • Facilitating the development of high performing teams at all levels of the organisation.